Privacy Policy

Last updated: January 18, 2025

Introduction

YanFlow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered customer support services.

Information We Collect

  • Information you provide to us directly
  • Usage data and interactions with our AI service
  • Technical information about your device and connection
  • Customer service conversations and feedback

How We Use Your Information

We use the collected information to:

  • Provide and improve our AI customer support services
  • Train and optimize our AI models
  • Ensure security and prevent fraud
  • Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of your data
  • Request deletion of your data
  • Opt-out of certain data processing activities

Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@yanflow.com