Terms of Service

Last updated: January 18, 2025

1. Agreement to Terms

By accessing or using YanFlow's AI customer support service, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our service.

2. Service Description

YanFlow provides AI-powered customer support solutions. Our service includes:

  • Automated customer support interactions
  • Message handling and response generation
  • Data analytics and reporting
  • Integration with existing customer service platforms

3. User Responsibilities

As a user of our service, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Use the service in compliance with applicable laws
  • Not attempt to interfere with or disrupt the service

4. Intellectual Property

The service, including its original content, features, and functionality, is owned by YanFlow and is protected by international copyright, trademark, and other intellectual property laws.

5. Data Usage

We collect and use data as described in our Privacy Policy. By using our service, you grant us the right to use this data to improve and train our AI models, always in accordance with our Privacy Policy.

6. Limitation of Liability

YanFlow shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.

7. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the service.

8. Contact Us

For any questions about these Terms, please contact us at contact@yanflow.com