Terms of Service
Last updated: January 18, 2025
1. Agreement to Terms
By accessing or using YanFlow's AI customer support service, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our service.
2. Service Description
YanFlow provides AI-powered customer support solutions. Our service includes:
- Automated customer support interactions
- Message handling and response generation
- Data analytics and reporting
- Integration with existing customer service platforms
3. User Responsibilities
As a user of our service, you agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Use the service in compliance with applicable laws
- Not attempt to interfere with or disrupt the service
4. Intellectual Property
The service, including its original content, features, and functionality, is owned by YanFlow and is protected by international copyright, trademark, and other intellectual property laws.
5. Data Usage
We collect and use data as described in our Privacy Policy. By using our service, you grant us the right to use this data to improve and train our AI models, always in accordance with our Privacy Policy.
6. Limitation of Liability
YanFlow shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.
7. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the service.
8. Contact Us
For any questions about these Terms, please contact us at contact@yanflow.com